What tasks can you automate? And what work should always be done by humans? James Gauci (MBA ‘21), CEO and founder of Cadent, Mark Chatterton (BComp(IS) ‘03), CEO and co-founder of inGenious AI, and Nina Christian, Co-founder of Virtually Myself®, discuss the benefits and risks of working with artificial intelligence.
Eight ways to work better with AI
Don’t panic. We’ve been here before
‘When Excel got into businesses, it was going to make everybody an accountant, and we wouldn’t need them anymore,’ Mark says. ‘But in reality, it ended up just augmenting everybody.’
Stay informed
‘There’s no ifs, ands or buts: you need to be informed. But you can’t be across everything that’s happening,’ Nina says. ‘Find those little entrance points of curiosity where you’re open to learning and experimenting and playing.
Decide how to deal with risks
‘The reason for adopting National AI Centre resources is that you don’t have to consider it every time you use AI,’ James explains.
‘You can make the decision once, set it as policy, and never have to make those decisions again until the next review period and be confident that you’re mitigating the majority of the potential harms that might arise out of your use.’
Decide which tasks to offload
‘As you’re working with AI, paying attention to how you feel about any particular task can indicate to you, is this a wise and a kind way of utilising the technology?’ suggests Nina.
Build workflows
‘Think about how you can engineer specific workflows that are going to support you and enable you to shine and be at your best and do the bits that only you can do,’ Nina says.
Beware full automation
‘AI isn’t scared of losing its job. It doesn’t really have any conscience or any context. It’s just trying to get to an end goal,’ says Mark.
‘And sometimes the AI can find the grey area in the policies. To get it into a full automation use case is fraught with danger at the moment.’
Stand out in the AI job application race
‘The unfair advantage over the next 10 years is actually knowing people face to face and tapping into the fact that we like people that we trust, we trust people that we know, and we know people that we spend time with,’ James says.
Use the time you regain wisely
‘When you’re using AI to free up your brain space, don’t just keep the inputs going. Actually go for walks or be in nature or change scenes or be with people,’ Nina says.
Watch the full 2026 Level Up professional development webinar AI at work: automate or augment?.
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